Return fraud helped fuel $101B in losses for retailers in 2023: report

Return fraud is the latest retail crime plaguing the industry, contributing to some $101 billion in losses for sellers in 2023, according to the National Retail Federation. Last year, $743 billion worth of merchandise was returned, according to a 2023 Retail Report from NRF and Appriss Retail, marking a 14.5% return rate. Of those, the...